Privacy Policy

Last updated: 11 November 2026

This policy explains what personal data Kampa collects when you use our website and apps, why we collect it, and your rights. Kampa handles personal data in line with the Nigeria Data Protection Act 2023.

Who we are

Kampa is a campus delivery marketplace that connects students and staff with vendors and riders on their own campus. For any privacy question, contact us at hello@kampa.com.ng.

What we collect

• Account details: your name, school email address, phone number and school.
• Order details: what you order, from which vendor, your delivery place on campus (for example a hall and room), and order notes.
• Payment details: payment amounts and references. Card details are handled by our payment provider and are not stored by Kampa.
• Vendor and rider details: for vendors and riders, identity and bank details needed to verify you and pay you, and for riders, your school ID.
• Files you upload for printing: kept only until the print job is done, then deleted automatically.
• Device and usage data: app version, device type, notification tokens and basic logs used to keep the service working and secure.
• Waitlist: on this website, the email address and role you give us.

Why we use it

• To create your account and confirm you belong to your school.
• To take, prepare, deliver and track your orders, including pickup and delivery codes.
• To process payments, refunds, vendor and rider earnings and payouts.
• To provide support, resolve complaints and prevent fraud and abuse.
• To send order updates and, if you agree, news and offers. You can turn marketing off at any time.
• To meet our legal obligations.

Who we share it with

• The vendor and rider handling your order see only what they need, such as your first name, order and delivery place. Phone numbers are masked.
• Payment, hosting, messaging and notification providers who process data for us under contract.
• Your school, only as anonymised reports or where needed to deal with a serious safety incident.
• Authorities, where the law requires it.

We do not sell your personal data.

How long we keep it

We keep account data while your account is open. Order and payment records are kept for as long as the law requires for accounting and tax. Printing files are deleted after the job is completed. Waitlist emails are deleted on request or when no longer needed.

Your rights

You can ask to access, correct or delete your personal data, object to or restrict how we use it, withdraw consent, and ask for a copy of your data. You can delete your account in the app at any time. To use any of these rights, email hello@kampa.com.ng. You can also complain to the Nigeria Data Protection Commission.

Security

We use encryption in transit, access controls and regular backups to protect your data. No system is perfectly secure, and we will tell you and the regulator promptly if a breach affects you.

Changes

We will post any changes to this policy on this page and update the date above. Significant changes will be announced in the app.